Staff spend too much time resolving computer problems

I am concerned that I have expensive staff spending time resolving problems.

"We need our support team to be proactive, not fix-it
and leave it."

We don't just react to a clients support requirements when
things go wrong, we proactively conduct regular checks and
advise you of latest developments in the technology arena.

"What's more we want to be kept up to date with progress, rather than left hanging, and wondering what is going on."

We log every call and we guarantee our response times. For those issues that take longer to resolve, we will keep the communication lines open, advising you of the status right up until resolution.

EDAS Computers Ltd. Tel: 01832 272843

A unique local IT service