Help Desk & Problem Resolution

• Available to designated user contact.
• Telephone support for computer systems
  covering the designated desktops
  applications & network infrastructure.
• Support for operation problems, faults
  and breakdowns.
• Preferential access to support resources.
• Dial in access to your computer system to
  assist with diagnosis.
• Site visits when telephone resolution not
  possible.
• Escalation process for serious problems.
• Loan server / PC service available during problem resolution.
• Workshop repair service where onsite resolution not possible.

EDAS Computers Ltd. Tel: 01832 272843

A unique local IT service